Generally, installation occurs within 14-21 days of receiving a signed proposal and deposit. Some installations may start sooner or later than this estimated time frame depending on the installation schedule and customer availability.
Yes, when your finance application is approved you can finance your system with low monthly payments.
Yes, every system comes with a complimentary one-year warranty (Silver Plan) with minimal coverage. We also have other warranty plans (Gold and Platinum Plan) with extensive coverage.
If you are having issues with your system, fill out a service call request form online here.
Yes, but it will require an on-site service call. You can fill out a service call request online here.
No, we pride ourselves on specializing in security systems for business.
Yes, we do install security systems in new construction. When installing a security system in a new construction it is important to communicate important dates during construction and for their to be a route of communication between Piedmont Security Systems and the General Contractor.
Yes, we are willing to sell security system equipment for you to install yourself, but we recommend professional installation of any security system. However, we do not provide any warranty coverage outside of manufacturer defects should you damage or have issues during your DIY installation.
To get a security system quote you need to schedule a site assessment. Call 704-548-2727 or fill out the form below in the footer of the page and a Piedmont Security Systems Consultant will contact you by phone to discuss your Security System needs.
Security Camera FAQs
Estimating the cost of a custom security camera system has many variables involved. Things like the type of equipment being installed, the number of cameras, and installation difficulty are just a few of the variables that need to be established before an accurate quote can be given. We pride ourselves on our lowest price guarantee and are generally able to design a system that fits within any companys budget. To get a better idea of the cost, call us! After answering a few questions, we should be able to give you a ballpark figure on your security camera system. For the most accurate quote, Call 704-548-2727 or fill out the form below in the footer of the page and a Piedmont Security Systems Consultant will contact you by phone to discuss your Security System needs.
Yes, we can upgrade your current analog system to an HD system for a fraction of the cost of our competitors.
The biggest difference is quality and resolution of the image. With an HD security camera system, the quality and resolution of the image is substantially better. To see a comparison of HD and analog images click here.
Yes, we have high definition IP cameras that run on CAT5 cabling. We also carry a high definition product that uses Coaxial cable.
Yes, you can view your camera system remotely from your smartphone, tablet, or desktop computer. We have one of the best iPhone and Android apps on the market today! With our app you are able to view live or recorded video, take snap shots, and email images all from the convenience of your smart phone.
A high speed internet connection with an upload speed of 750mb or more would provide the best quality for remote viewing.
Yes, all of our security camera systems have authentication and watermarking in the recorded video. With this authentication, any footage taken off of one of our security systems is immiscible in a court of law.
Yes, using our central management software you can view live or recorded security camera footage from multiple locations at the same time. This software is free with the purchase of any security camera system from Piedmont Security Systems.
Yes, we sell PTZ cameras that can rotate 360 degrees, have a 90 degree tilt and have zoom capabilities up to 350x. With these features you can view almost every angle imaginable! And for your convenience, you can control your PTZ camera remotely from your smartphone, tablet, or desktop computer.
Yes, we have cameras equipped with day and night vision that can see in complete darkness up to 150 feet.
Alarm System FAQs
Yes, with our app you can arm, disarm, add or delete users, and get notifications on all your smart phone, tablet or desktop computer.
Yes, in most cases we can monitor your existing alarm. However there are some situations that will require us to replace your alarm panel and keypad.
If a power outage occurs, your alarm system has a battery back up system that will continue to run regardless of a power outage. The system will also notify you when a power outage occurs.
Yes we do!
No, 99% of all alarms that we install are equipped with a GSM module that eliminates the need for a phone line.
Yes, but it depends on your jurisdiction.
Generally yes, you do get a discount on your insurance when you install a burglar alarm system, but it is always wise to check with your insurance agent.
Yes, within your alarm system preferences you can set up your system to get an email and/or text message notifying you when anyone arms and/or disarms your system.
Yes, by assigning each person an identification code you can review a log of all of the people who arm and disarm your system online with up to 60 days of event history.
Yes, you can add and delete users through accessing your account online.
Estimating the cost of a custom access control system has many variables involved. Things like the type of equipment being installed, the number of doors to be covered, and installation difficulty are just a few of the variables that need to be established before an accurate quote can be given. We pride ourselves on our lowest price guarantee and are generally able to design a system that fits within any companys budget. To get a better idea of the cost, call us! After answering a few questions, we should be able to give you a ballpark figure on your access control system. For the most accurate quote, Call 704-548-2727 or fill out the form below in the footer of the page and a Piedmont Security Systems Consultant will contact you by phone to discuss your Security System needs.
Our access control systems can handle up to 20,000 users and 250 unique schedules.
Yes, you can track and manage who enters a door. The access control system logs a history of entry and you can then review and manage all door access from this log.
Yes, you can track and manage who exits a door. However due to fire safety requirements, you can not require someone to read their card to exit.
Yes, once your access control system is installed you will have complete control over your system and are able to add, delete, or change users and schedules at any time.
Yes, this is a great feature of our access control systems. You can set up schedules to make doors lock and unlock during particular times. For example if you want your front door to open at 8 am and lock at 5pm our system can accommodate and automate that request.
Generally, any door that operates properly can support an access control system. It is usually a broken door that prohibits us from being able to properly install an access control system not the door type.
Yes, there is a management software that comes with the system, but there is also a web application that you can access remotely to manage and make changes to schedules and users.
Intercom FAQs - Door Audio/Video
Yes, with our door intercom system you can both see and speak to someone at the door using our wall-mounted display or your desktop computer.
Yes, by integrating your door intercom system with your access control system you can open the door without ever leaving your desk.
Yes, you can up to 4 exterior door stations and up to 16 interior response stations.
Intercom FAQs - Paging/School
Yes, you can utilize our school intercom system for voice notifications, pre-recorded announcements, or tones for mass communication.
Yes, with a school intercom system you can select a specific classroom/office to contact and the receiving classroom/office can talkback, hands free.
Yes, when you utilize a talkback school intercom system a call button is placed in each classroom/office to enable two-way interaction.
Yes, we can add as many speakers as necessary to cover all area where notification is required.
Yes, with a school intercom system you can integrate a bell system that can be programmed to alert students and staff of when to change classes, or any other necessary notification.
Yes, you can program and synchronize clocks to align perfectly with your intercom system so that there is no confusion.
Intercom FAQs - Loudspeaker
Yes, with a loudspeaker intercom system you can zone off different areas within your building. By zoning your intercom system, you can notify a specific zone(s) that you choose, or you can choose to page all areas at once.
Yes, we can design a system that can heard even over most noise levels, even loud equipment noise.
Yes, most phone systems will integrate with our loudspeaker intercom system. However, it may require some additional hardware or programming from your provider.
Fire Alarm System FAQs
Fire alarm system testing varies within each company and jurisdiction, but you are usually required to test every 6 months or once per year.
Yes, the fire code requires that if a fire system is installed in a building that it must be professionally monitored.
Generally yes, you do get a discount on your insurance when you install a fire system, but it is always wise to check with your insurance agent.
Yes, with an automation system you can set up you can put both your thermostat and lights on a schedule. An automation system can also adjust settings by learning your habits.
If you are having issues with your security system you need to fill out a service call request here.
If your system or equipment is no longer under warranty, or the cause of the problem is deemed to be the result of something other than a manufacturer's defect, standard service call fees will apply and are as follows:
- Standard Service Call - $170.00 - Includes trip charge and first 1/2 hour of service. Additional time will be billed at $85.00/ hour in 15-minute increments.
- Emergency Service Call - $360.00 - Includes trip charge and first 1/2 hour of service. Additional time will be billed at $170.00/ hour in 15-minute increments.
- Remote Service Call - $90.00 - Remote Service Calls are conducted over the phone and are billed at $90.00 an hour.
Typically, you can only purchase a warranty at the time of system purchase and there are very limited circumstance that would warrant us to make an exception.